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Free checklist

The Miami small business marketing checklist.

25 practical checks across local search, your website, AI search, tracking and follow-up. No sign-up. Use your browser's print option to save it as a PDF.

Be found on Google

Local search basics every Miami business should have in place.

  • Claim and verify your Google Business ProfileUse your real business name and address, or your service area if you travel to customers.
  • Choose the closest primary categoryBe specific: "Italian restaurant" beats "restaurant".
  • Add hours, holiday hours and servicesUpdate before every holiday so customers never arrive to a closed door.
  • Add real photosStorefront, team, work and products. Compress them so they load fast.
  • Reply to every reviewShort, calm and kind, including the critical ones.
  • Match your name, address and phone everywhereWebsite, profile, directories and social accounts should read identically.

Your website

The basics that decide whether a visitor becomes a customer.

  • It loads fast on a phoneTest on real mobile data, not only on office wifi.
  • The next step is obviousA call button, a booking link or a short form above the fold.
  • Every service has its own pageOne clear page per thing you sell beats one crowded page.
  • Each page has a unique title and descriptionWrite them for people. Keep titles near 60 characters.
  • Contact details are in text, not only in imagesSearch engines and AI assistants can read text.
  • You own the domain, hosting and codeCheck the accounts are in your name.

Be citable by AI assistants

Make it easy for ChatGPT, Gemini and Perplexity to name you.

  • Answer your customers' top questions in plain wordsPut the direct answer first, then the detail.
  • Add an FAQ to your key pagesUse the real questions customers ask you.
  • Add structured dataOrganization, LocalBusiness and FAQ markup describe your pages to machines.
  • Let search and AI crawlers read your siteCheck your robots file and security settings are not blocking them by accident.
  • Get mentioned in places you do not controlReviews, directories and local press help assistants verify you.

Measure what matters

If you cannot see it, you cannot improve it.

  • Install analytics and conversion trackingCount calls, form submissions and bookings, not only visits.
  • Set up Google Search ConsoleSee which searches show your site and fix errors early.
  • Track which source each lead came fromEven a simple "how did you hear about us" field helps.
  • Review the numbers monthlyPick three: leads, calls and top searches.

Convert and follow up

A lead you answer fast is worth more than one you answer late.

  • Answer every enquiry quicklyAim for minutes, not days.
  • Send an automatic confirmationTell people you received their message and what happens next.
  • Keep every lead in one placeA simple CRM stops enquiries falling through the cracks.
  • Ask happy customers for a reviewShare the direct review link and make it one tap.

Go deeper

Guides that explain the items above step by step.

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